I have paid for "Virus Removal Assurance" but cannot find any ref to it

AVG Protection
3

Hello Brian.
We'll certainly help you redeem this service. Virus Removal Assurance let`s you easily contact one of our security experts , 24/7, who can manually connect to your device and remove the malware, hassle-free.

Please open the order confirmation email that was sent to your registered email address. Scroll down to "Getting Started" section in that email. Scroll down further to 'Virus Removal Assurance' section and click 'Get Started' to redeem the service.

1

Where is my "Virus Removal Assurance".  I cannot find anything about this.  Whast do I do now?  I am thinking this was totally unnecessary, but was coerced into buying this.

2

Hello Brian.
We'll certainly help you redeem this service. Virus Removal Assurance let`s you easily contact one of our security experts , 24/7, who can manually connect to your device and remove the malware, hassle-free.

Please open the order confirmation email that was sent to your registered email address. Scroll down to "Getting Started" section in that email. Scroll down further to 'Virus Removal Assurance' section and click 'Get Started' to redeem the service.