I have paid subscription

Hi Charles,

We apologize for the inconvenience. We'll check & help you with this.
Firstly, please specify the name of your AVG program that's offering you a free trial.
Secondly, did you manually activate that program after purchasing & installing it?
Awaiting your response.

but it is now offering me a free trial Doesn't it recognise I have paid ?

AVG Secure VPN (Multi-device)
For 10 devices. Used on 1.Details
Period:
2 years
Available for:
10 devices
Subscription status:
Subscribed
Next charge:
January 20, 2024        avg vpn.  and yes