I have paid the renewel of my license For PC Tune up on 12-12-2014. I did not receive an email conirmation. I contacted the helpdesk last night. But the problem is still the same. On my bankaccount I can see the paiment. What now?

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3

Edith, Have you checked your email spam folder?.. Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=When-will-I-receive-my-new-AVG-License-Number). Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… (Working Hours [Mon-Fri] 9:00am - 5:00pm CET) will see your topic & respond.
AVG Guru

4

Hi Edith,
I have escalated your case to proper department they will contact you soon via email.
Thanks

2

Hi Edith,
I have escalated your case to proper department they will contact you soon via email.
Thanks

1

Edith, Have you checked your email spam folder?.. Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=When-will-I-receive-my-new-AVG-License-Number). Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… (Working Hours [Mon-Fri] 9:00am - 5:00pm CET) will see your topic & respond.
AVG Guru