I have paid this morning for AVG Ultimate, but I have not receives a link

Hello Giny,
We regret for the inconvenience caused.Since you have mentioned that you have installed AVG ZEN, we wish to keep you informed that  AVG ZEN is a interface for AVG Internet Security and AVG PC Tune up for unlimited Devices. You can also find HMA VPN and AVG Web TuneUp cirlces on the Zen interface. HMA VPN is another separate paid program and it helps to hide your IP address so that no hackers can hack your PC. AVG Web TuneUp is the free browser add-on and it helps you to browse securely on the Internet. It gets installed only on the default browser of your PC and it is not compatible with the Windows 10 Edge browser.

I do'nt have got a link for AVG Ultimate, that I have paid this morning.
I see only something from ZEN.
When I have download this, I cannot anymore open my browsers and email.
I do not want this.
Can I uninstal this and can I please back my money?

Hello Giny,
We regret for the inconvenience caused.Since you have mentioned that you have installed AVG ZEN, we wish to keep you informed that  AVG ZEN is a interface for AVG Internet Security and AVG PC Tune up for unlimited Devices. You can also find HMA VPN and AVG Web TuneUp cirlces on the Zen interface. HMA VPN is another separate paid program and it helps to hide your IP address so that no hackers can hack your PC. AVG Web TuneUp is the free browser add-on and it helps you to browse securely on the Internet. It gets installed only on the default browser of your PC and it is not compatible with the Windows 10 Edge browser.