I have payd for pro,but I am still on free version

AVG Performance
3

Hello Florentina,
We apologize for the inconvenience caused, we'll help you to fix this issue. To locate your account detail could you let know your registered email address with AVG or any proof of purchase like invoice, order id etc .
Thank you.

1

Hy!I have a problem.I have payd for avg pro,but when I open the program I am still on free version.When I press the button 'go pro' I am asked to pay again.I mention that I have the proof that the paymend has be made one month ago,and is the version for one year.thank you in advance! :slight_smile:

2

Hello Florentina,
We apologize for the inconvenience caused, we'll help you to fix this issue. To locate your account detail could you let know your registered email address with AVG or any proof of purchase like invoice, order id etc .
Thank you.