I have problem with "Windows 7" (operation System) in use on my PC and is impossible to install the

AVG Protection
1

i have problem with "Windows 7" (operation System) in use on my PC and is impossible to install the new version of "AVG Anti-virus free version", infact i have intalled "AVG Anti-virus free version 2015" but i cannot update virus definition.

2

Hello Emiliana,
I'm sorry to hear that you're experiencing issues with AVG Free Antivirus installation on your Windows 7 computer. The issue is might be because of old/previous AVG traces. I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Free Antivirus 2017. Please follow the instruction ( http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product ) to run AVG Remover tool and AVG Clear tool. After the computer reboots, please follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free) to download/install AVG Free Antivirus on your computer.
Best regards,
Alok.

3

Hello Emiliana,
I'm sorry to hear that you're experiencing issues with AVG Free Antivirus installation on your Windows 7 computer. The issue is might be because of old/previous AVG traces. I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Free Antivirus 2017. Please follow the instruction ( http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product ) to run AVG Remover tool and AVG Clear tool. After the computer reboots, please follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free) to download/install AVG Free Antivirus on your computer.
Best regards,
Alok.