I have purchased the VPN and loaded the APP but it doesn't work

AVG VPN
3

Hi Shaheen,

We're glad to look into this & help you.
From your description, it seems that the program on your computer isn't activated.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.

1

When I double click on the VPN app all it shows me is that my IP address is visible and that my identity is not protected. so obviously it not running.

2

Hi Shaheen,

We're glad to look into this & help you.
From your description, it seems that the program on your computer isn't activated.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.