Hello Anne,
We regret the inconvenience caused. We'll certainly look into this and help you.
Regrettably, we do not have a contact number specific to Denmark. However, you can use the following numbers to call our customer care:
USA & CA: +1 925 732 4274
AU & NZ: +61 281 034 937
UK: +44 1163 668 542
Furthermore, we're more than happy to assist you over this community forum.
Firstly, could you elaborate as to how you came to the conclusion that your network has disappeared? What exactly happens when you try to access the internet in your computer?
Secondly, if you've received any error messages while trying to access the internet, please share their screenshots with us, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us updated.
Today I got the formation in a mail from you that my AVG Password Protection would run out within 30 days. And therefore I pressed on the renewal Dot in the mail. Then I got the information, that I had to restart my computer in order to activate the program update. And that I did. And when the computer restarted the internet connection disappeared. And I have tried to restart it more times, but there is still no connection to the internet. So I really need your help to get the internet connection to work again very soon. So what shall I do? Can I call you in Denmark to get your assistance? Please send me a sms when you reply me. My Phone number is (Contact number redacted). Kind regards Anne Gitte Fjord Hansen
Hello Anne,
We regret the inconvenience caused. We'll certainly look into this and help you.
Regrettably, we do not have a contact number specific to Denmark. However, you can use the following numbers to call our customer care:
USA & CA: +1 925 732 4274
AU & NZ: +61 281 034 937
UK: +44 1163 668 542
Furthermore, we're more than happy to assist you over this community forum.
Firstly, could you elaborate as to how you came to the conclusion that your network has disappeared? What exactly happens when you try to access the internet in your computer?
Secondly, if you've received any error messages while trying to access the internet, please share their screenshots with us, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us updated.