I have today paid a 2 year subscription etc

AVG Subscription
3

Hello, Les.

Thank you for reaching us here with your query. I see that you have registered the today's purchase under a different email address than the one you used to contact us here. It could also be a typo while filling in the email address.

I have forwarded your refund request to concern team. They will process it and get back to you via email with a confirmation. Please keep checking your inbox and spam box as well.

1

I have today paid a 2 year subscription on demand. However, I now find that on 17/01/18 I paid £46.99 for a one-year sub. Please refund today's payment.

2

Hello, Les.

Thank you for reaching us here with your query. I see that you have registered the today's purchase under a different email address than the one you used to contact us here. It could also be a typo while filling in the email address.

I have forwarded your refund request to concern team. They will process it and get back to you via email with a confirmation. Please keep checking your inbox and spam box as well.