I have tried to install the latest AVG offer (2yrs @ 26.79) and nothing has happened

Hi Mick, we apologize for the inconvenience caused. I can see that you have purchased AVG PC TuneUp program recently. I have sent you an email with steps to install AVG. Please follow the email instructions to install AVG in your computer.  Please do not hesitate to get back to us for further assistance. Thank you.

AVG has accepted my credit details enabling me to purchase the latest AVG offer (2yrs@£26.79). On screen asked me to uninstall existing AVG - which I did - and now I am left with nothing. Product paid for but not delivered. Can you help, please

Hi Mick, we apologize for the inconvenience caused. I can see that you have purchased AVG PC TuneUp program recently. I have sent you an email with steps to install AVG. Please follow the email instructions to install AVG in your computer.  Please do not hesitate to get back to us for further assistance. Thank you.