I have virus a blocking advert ive scaned 4 times

i haved scaned several times with avg still there

Hi Harold,
Sorry to know that. Please let me know the name of the AVG program installed in your computer. May I ask how did you identify that your system is infected? Please attach a screenshot of the pop up or the virus detection if any. Are you receiving virus pop up messages in your browser or during system startup?
Feel free to contact us if you have any queries with AVG products. Thank you.

Hi Harold,
Sorry to know that. Please let me know the name of the AVG program installed in your computer. May I ask how did you identify that your system is infected? Please attach a screenshot of the pop up or the virus detection if any. Are you receiving virus pop up messages in your browser or during system startup?
Feel free to contact us if you have any queries with AVG products. Thank you.