I haven't had a subscription since 2014. I just received a charge to my Paypal on January 2021

AVG Subscription
3

Hi Daryl,

We acknowledge your refund request. This isn't the experience we want you to have.
However, upon checking your account we're unable to find any subscriptions or charge.
As it isn't recommended to share the order/account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further. While writing back, include the screenshot of the risk notification that you receive.

1

I haven't had a subscription since 2014.  I just received a charge to my Paypal on January 16, 2021 for $44.99.  The description on PayPal was DRIAVG Technologies
DRIAVG Technologies DRI*AVG Technologies.  I cannot request a refund thru AVG site since it requests an order number (I only have the invoice number from PayPal).  I do not have any subscriptions on my AVG account dashboard since 2014.  Any idea of how to request a refund?

2

Hi Daryl,

We acknowledge your refund request. This isn't the experience we want you to have.
However, upon checking your account we're unable to find any subscriptions or charge.
As it isn't recommended to share the order/account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further. While writing back, include the screenshot of the risk notification that you receive.