Hello Cheryl,
I am sorry that you are unable to boot the computer after performing thorough disk analysis in AVG PC TuneUp. I would request you to follow the instructions in this article http://support.avg.com/SupportArticleView?urlname=How-to-use-AVG-Rescue-CD to boot your computer.
If you face any difficulties, please contact us.
Hi everyone, Thanks in advance for any help.
a few days ago - I installed a brand new copy of AVG 2015 PERFORMANCE- on my slow running ASUS X550e PC- running Windows. 8.1.
installed without any issues. Mean all initial scans no problem, found lots of issues and repaired.
--Ran the detailed scans of drives - after an hour or so it was stuck on "repairing D:/ drive 9%. Let it go another hour never moved. There's no way to stop this scan. I turned of computer and restarted - right back to same 9% repair point. Let it run for another hour - again tried to escape, F8 F2. - space Carl alt del- wouldn't stop....again turned it off!! Restarted again - back to same 9% point ran it overnight.
long story short - I've tried all day to research and get to starting safe mode - finally figured that out - dang Windows 8 is a pain...so I could run removal program I read about in this forum - no matter what I do I can't get out of this Scan - when computer restarts it's in the scan- space bar, Advanced options - can't get to Windows again.
Help!! Thank you!!!!!
a few days ago - I installed a brand new copy of AVG 2015 PERFORMANCE- on my slow running ASUS X550e PC- running Windows. 8.1.
installed without any issues. Mean all initial scans no problem, found lots of issues and repaired.
--Ran the detailed scans of drives - after an hour or so it was stuck on "repairing D:/ drive 9%. Let it go another hour never moved. There's no way to stop this scan. I turned of computer and restarted - right back to same 9% repair point. Let it run for another hour - again tried to escape, F8 F2. - space Carl alt del- wouldn't stop....again turned it off!! Restarted again - back to same 9% point ran it overnight.
long story short - I've tried all day to research and get to starting safe mode - finally figured that out - dang Windows 8 is a pain...so I could run removal program I read about in this forum - no matter what I do I can't get out of this Scan - when computer restarts it's in the scan- space bar, Advanced options - can't get to Windows again.
Help!! Thank you!!!!!
Hello Cheryl,
I am sorry that you are unable to boot the computer after performing thorough disk analysis in AVG PC TuneUp. I would request you to follow the instructions in this article http://support.avg.com/SupportArticleView?urlname=How-to-use-AVG-Rescue-CD to boot your computer.
If you face any difficulties, please contact us.
I am sorry that you are unable to boot the computer after performing thorough disk analysis in AVG PC TuneUp. I would request you to follow the instructions in this article http://support.avg.com/SupportArticleView?urlname=How-to-use-AVG-Rescue-CD to boot your computer.
If you face any difficulties, please contact us.