I installed AVG a week ago, and I cannot get anything to work

Hello K Ray,

We apologize for the inconvenience.
We will certainly check and help you with this issue.
We would like to inform you that you have purchased AVG Ultimate Multi-Device. 

AVG Ultimate (Multi-Device) is a bundle package of four AVG products as follows, AVG Internet Security, AVG TuneUp, AVG Secure VPN and AVG AntiTrack. You can install it on various devices like Windows Pc's, Mac Pc's, Android and iOS mobiles. You can totally use your AVG Ultimate subscriptions up to 10 devices. To know more about AVG Ultimate Subscription, refer to this article.
https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Ultimate-FAQ (https://avast.lightning.force.com/HelpAndTrainingDoor?version=2&resource=https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Ultimate-FAQ" target="true) 
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.

Performance issues is related to AVG TuneUp, privacy issues is related to AVG Secure VPN and outdated drivers is related to AVG Driver Updater. Each AVG program is designed for different purposes and functionality. AVG Internet Security is protection software which will protect your PC from malware and hacker attacks and give complete protection to your PC.

Please refer to this article (https://bit.ly/3jsIvZ8) to enable the following system rules in your AVG internet Security Enhanced Firewall settings:
1. Allow Windows File and Printer sharing
2. Allow remote desktop connections to this computer
Once the above mentioned system rules have been enabled, please check if you're still unable to access your printer with your AVG Internet Security turned on.

Thank you and please keep us updated.

I am working from home.  I have not been able to work in over a week because of this program.  It has slowed down my internet speed, I cannot attach any files to email, printer and scanner are not working.  I think I am going back to Trend Micro.  I went with AVG because it had more features for the money, but now it is costing me money.  Tomorrow morning, I want a refund.

Hello K Ray,

We apologize for the inconvenience.
We will certainly check and help you with this issue.
We would like to inform you that you have purchased AVG Ultimate Multi-Device. 

AVG Ultimate (Multi-Device) is a bundle package of four AVG products as follows, AVG Internet Security, AVG TuneUp, AVG Secure VPN and AVG AntiTrack. You can install it on various devices like Windows Pc's, Mac Pc's, Android and iOS mobiles. You can totally use your AVG Ultimate subscriptions up to 10 devices. To know more about AVG Ultimate Subscription, refer to this article.
https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Ultimate-FAQ (https://avast.lightning.force.com/HelpAndTrainingDoor?version=2&resource=https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Ultimate-FAQ" target="true) 
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.

Performance issues is related to AVG TuneUp, privacy issues is related to AVG Secure VPN and outdated drivers is related to AVG Driver Updater. Each AVG program is designed for different purposes and functionality. AVG Internet Security is protection software which will protect your PC from malware and hacker attacks and give complete protection to your PC.

Please refer to this article (https://bit.ly/3jsIvZ8) to enable the following system rules in your AVG internet Security Enhanced Firewall settings:
1. Allow Windows File and Printer sharing
2. Allow remote desktop connections to this computer
Once the above mentioned system rules have been enabled, please check if you're still unable to access your printer with your AVG Internet Security turned on.

Thank you and please keep us updated.