I installed the trial version of PC Tuneup on my windows 7 system. Now I am having problems with homegroup...I can see a folder but not access any files; on the homegroup page, i see the install shared printer button but cannot depress it

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Hi Eric,

I'm sorry to hear this happened. Is there any error message displayed when opening shared folder? I'd also recommend Starting the HomeGroup troubleshooter from Control Panel >> Network and Internet >> HomeGroup.

Let me know how it goes.

Thanks,

Jan

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Eric, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-restore-changes-made-to-your-computer-by-AVG-PC-Tuneup). Otherwise, Re AVG Community Support expert assistance… They will attend to your posting @ their earliest convenience but please bear in mind that it's now the weekend (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) in Brno, Czech Rep…
AVG Guru

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Restoring did not change anything…I still cannot access homegroup files or access shared printers.  I could before I ran AVG PC Tuneup

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Restoring did not change anything…I still cannot access homegroup files or access shared printers.  I could before I ran AVG PC Tuneup

1

Hi Eric,

I'm sorry to hear this happened. Is there any error message displayed when opening shared folder? I'd also recommend Starting the HomeGroup troubleshooter from Control Panel >> Network and Internet >> HomeGroup.

Let me know how it goes.

Thanks,

Jan