I just got an update for AVG. I am a tax preparer. There use to be a tab that tells me that an apt

General discussion
3

Hi William,

We're sorry for the inconvenience caused. We'll look into this and help you.
Firstly, please specify the name of the AVG program that was updated.
Secondly, elaborate what exactly happens when you try to access the Tax program.
If you've receive any error messages, please share us their screenshots, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.

1

i just got AVG update.  I am a tax preparer.  I have an ATX tax program.  I can not get data from the previous years tax program.  I use to get a tab where an app gets into sleep mode, and i use to be able to wake it up.  With the new update, I can not turn on the previous years program to get data.  HELP

2

Hi William,

We're sorry for the inconvenience caused. We'll look into this and help you.
Firstly, please specify the name of the AVG program that was updated.
Secondly, elaborate what exactly happens when you try to access the Tax program.
If you've receive any error messages, please share us their screenshots, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.