Hello, Josefine.
You have been charged for an automatic renewal of your AVG Anti-Virus (1 computer) license. When you purchase an AVG subscription, it will continue until it is canceled (formally known as “Continuing Protection Service”). You will be billed again 15 days prior to the start of the next subscription period. You will receive a notification email about the upcoming automatic extension 45 days prior to the start of the next subscription period. The automatic extension can be disabled up to 16 days prior to the start of the next subscription period.
We have forwarded your refund request to the concerned team. They will process it and get back to you via email with a confirmation.
I just got charged $60 on my PayPal account and haven't used any AVG products in years.
what can I do to get my money back?
Thanks heaps
Hello, Josefine.
You have been charged for an automatic renewal of your AVG Anti-Virus (1 computer) license. When you purchase an AVG subscription, it will continue until it is canceled (formally known as “Continuing Protection Service”). You will be billed again 15 days prior to the start of the next subscription period. You will receive a notification email about the upcoming automatic extension 45 days prior to the start of the next subscription period. The automatic extension can be disabled up to 16 days prior to the start of the next subscription period.
We have forwarded your refund request to the concerned team. They will process it and get back to you via email with a confirmation.