I just had money taken from my bank for renewing my AVG which doesn't need renewing

I recently got in touch because I kept being billed for AVG products which I'd just paid for. You paid me back £189.01 which I had been overcharged. Case no 08215452. I was going to come back to you to help to merge the licences but have been fully involved helping my disabled dog - really does take a lot out of your life. Now I have had £99.99 for something that does not need renewing, this time it's been taken from my account. I want my money back right away and I want this nonsense stopped!!! Vignesh Waren helped me out before and was efficient and a great help. Please get this done

Hello John,

I will help you with the cancellation of the recent charge from AVG.

I see from your record that you have been charged for the automatic renewal of AVG Internet Security. As you already have AVG Ultimate, you do not require this subscription.

I have processed refund for this renewal and sent an email confirming the same.

You also have an active subscription of AVG PC TuneUp valid till 12/17/2019.

You can contact our sales team https://support.avg.com/support_sales_chat to renew merge this subscription with AVG Ultimate.

Feel free to contact us for further queries regarding AVG.