I just purchased and downloaded AVG 2015 but now my computer isn't taking it

I just purchased and downloaded my AVG 2015. I shut off of my computer and it showed that I had successfully downloaded, yet I cannot get the updated version to run on my computer. HELP! Customer Service has been worthless when I try to get info from them

Hi Gary,

I'd recommend following this http://avgclick.me/howtoreinstallAVG guide. If there is any issue please screenshot it http://avgclick.me/createascreenshot and attach to the reply.

Thanks

Hi Gary,

I'd recommend following this http://avgclick.me/howtoreinstallAVG guide. If there is any issue please screenshot it http://avgclick.me/createascreenshot and attach to the reply.

Thanks