I just renewed AVG but it has not been down loaded

AVG Subscription
3

Hello Richard, I apologize for the difficulties. I checked with your records and sent your license number to the registered email address. Thank you.

1

I just renewed my AVG but am told that my license has expired, Apparently it did not download but my credit card has already been charged. I did not receive a new license number Please check my account and help me as I have a lot of work to do on this computer tonight.

Thanks

2

Hello Richard, I apologize for the difficulties. I checked with your records and sent your license number to the registered email address. Thank you.