I just upgraded to include tune up and needed support help to get it activated. Now it wont update

Hello Leo,

I am sorry to hear that you are unable to uploaded AVG. Please provide me the screenshot http://avgclick.me/getscreenshot of the error message you receive when you try to update AVG. We will check the same and assist you further.

After spending a long time while Support uninstalled and reinstalled ultimate so I could include tuneup
I now get an error when I try and update my virus data base
Hello Leo,

I am sorry to hear that you are unable to uploaded AVG. Please provide me the screenshot http://avgclick.me/getscreenshot of the error message you receive when you try to update AVG. We will check the same and assist you further.