I keep getting emails telling me to upgrade last day to upgrade l paid for upgrade on my credit

Hello Efrem. I kindly request you to contact our sales support via http://bit.ly/1HGCLQR to assist you better in resolving your issue. Thank you.

I paid for upgrade  on credit card  y have I  not been upgraded keep getting emails saying my protection is going to end

Hello Efrem. I kindly request you to contact our sales support via http://bit.ly/1HGCLQR to assist you better in resolving your issue. Thank you.