Hello Caitlyn,
I see that you have AVG my account created for your ****@outlook.com email address.
Are you trying to reset AVG my account password of it?
I know my avg pass I used it once then I go to change something, & it says wrong pass.
Caitlyn,
I have just sent you an email from my end which contains instructions to reset your AVG MyAccount password. Please login to your email account in a web browser or an android device.
You are most welcome Caitlyn.