I like to unsubscribe from future renewals and let my subscription expire on 31 August 2019

Why does AVG it impossible to unsubcsribe?
I want to unsubscribe from future renewals and let my subscription expire on 31August. CLK2HE-C7ACKJ-46U792.
Please make this possible. Thank you.

Hello Maja,

We are sorry you decided to cancel auto-renewal service.
You have purchased AVG Internet Security multi-device through one of our re-sellers and auto-renewal service will not be enabled for those purchases. You will receive an e-mail prior to the expiration date to let you know about the status through which you can renew the subscription manually.
Hope this clarifies the situation. If you need any further help, please never hesitate to let us know. Thank you.