I made the purchase but I can not use the product

Hello Juliano,

You have bought AVG Internet Security - Unlimited Devices using *****@outlook.com email address, but it is different from the one that you used for creating this AVG community account.
This product doesn't have a license number and its activation is by entering AVG my account credentials.
Hence, we have sent an email for you to confirm the email address that you used for purchase.
Once it is done, we can help you with the activation.
Thank you.

Hello Juliano,

You have bought AVG Internet Security - Unlimited Devices using *****@outlook.com email address, but it is different from the one that you used for creating this AVG community account.
This product doesn't have a license number and its activation is by entering AVG my account credentials.
Hence, we have sent an email for you to confirm the email address that you used for purchase.
Once it is done, we can help you with the activation.
Thank you.


I made the purchase but I am not able to use the product, I made the payment I received the comma confirmation email, I have the purchase number, but when to activate the account, it just appears as if I did not buy any product