thank you very much Kartiheyan,you helped me a lot
Oh,so i cant install my app without uninstalling AVG or what? Really,how AVG,a really good antivirus (= good developpers,no? ) have so crazy bugs and cant fix it…
hi,my avg free antivirus detected a malware idp.generic,but it shouldnt,the app should be clean,i downloaded it many times in my second pc,on my phone…
and its in quarantine,but when i ty restore/scan/send to analyse nothing happens,i can just delete it
AVG Guru
We're glad we were able to put you at ease. If you need anything else, do not hesitate to let us know.
I can understand your concern. You can disable AVG temporarily(http://support.avg.com/SupportArticleView?urlname=How-to-use-Passive-Mode) in your computer and this will allow this application to get installed. Once you install this application, you can add this application to AVG exception list(http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields) . If you face any difficulties, feel free to contact us.
Hello Jacob,
I am sorry to hear this. Please share the screenshot of AVG threat detection window to assist you better.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.
Thank you for providing the screenshot. We are aware about this (we have a bug with restoring IDP detection), our developers are working on a fix. The issue will get resolved soon.
Thank you!
AVG Guru
I am sorry to hear this. Please share the screenshot of AVG threat detection window to assist you better.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.