Hi Anthony,
We're glad to clarify this for you.
Upon checking your account, we see that you've an active subscription of AVG Ultimate (valid till Feb 3, 2021) & Driver Updater (valid till Dec 23, 2019).
You might have received the renewal notification email for Driver Updater. To ensure this share us the screenshot of the email that you have received.
As it isn't recommended to share the order details over this post, we've sent you an email requesting the screenshot. Please revert to us via email.
Regarding the error that you've mentioned, let us know when do you receive that error & is the laptop functional currently. Would you be so kind to help us with more info about it?
AVG Ultimate is a bundled package that includes : AVG Internet Security, TuneUp for Windows, AVG Antivirus, Cleaner for Android & AVG Internet Security, TuneUp Premium for MAC.
I found I was signed up twice for 2 years from emails saying I was running out of time to stay secured. How please?
STRIKE 2
I've had had one laptop fail and was told by AVG "It's a Microsoft problem and Microsoft said "it is a AVG problem"
Stop Code: SYSTEM SERVICE EXCEPTION.
WHAT FAILED: avgNetSec.sys
STRIKE 3 ????
I HAVE ULTIMATE and YET have conflicting information and have product questions to what AVG means by ULTIMATE. I don not think I have ultimate protection.
I need help with setup and conflicts with other programs. Ultimate questions for my newest computer..
Anthony
Hi Anthony,
We're glad to clarify this for you.
Upon checking your account, we see that you've an active subscription of AVG Ultimate (valid till Feb 3, 2021) & Driver Updater (valid till Dec 23, 2019).
You might have received the renewal notification email for Driver Updater. To ensure this share us the screenshot of the email that you have received.
As it isn't recommended to share the order details over this post, we've sent you an email requesting the screenshot. Please revert to us via email.
Regarding the error that you've mentioned, let us know when do you receive that error & is the laptop functional currently. Would you be so kind to help us with more info about it?
AVG Ultimate is a bundled package that includes : AVG Internet Security, TuneUp for Windows, AVG Antivirus, Cleaner for Android & AVG Internet Security, TuneUp Premium for MAC.