Hello Robert,
We regret for the inconvenience caused. Upon checking with your account we can see that you have been registered with AVG internet Security and AVG PC tune up unlimited. Since you have mentioned that you had license key, we confirmed that you are trying to download AVG Internet Security. We would request you to remove previously installed program traces of (AVG 2015 or AVG 2014)from your system using AVG Remover tool and then try to reinstall AVG Internet Security.
Note: If you have installed any other conflicting programs like AVAST, NORTON, McAfee or KASPERSKY try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
- Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
To download the AVG Internet Security , please click on this link: http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe.
Please feel free to contact us if you need any assistance.
Thank you.
Hello Robert,
We regret for the inconvenience caused. Upon checking with your account we can see that you have been registered with AVG internet Security and AVG PC tune up unlimited. Since you have mentioned that you had license key, we confirmed that you are trying to download AVG Internet Security. We would request you to remove previously installed program traces of (AVG 2015 or AVG 2014)from your system using AVG Remover tool and then try to reinstall AVG Internet Security.
Note: If you have installed any other conflicting programs like AVAST, NORTON, McAfee or KASPERSKY try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
My computer was hacked several weeks ago, my own fault. I have my Lic keys. Need to down load programs again.