I need to know my avg number and license number

Dear Avinash
Thanks for your last update. I checked my account and there was not any incoming transaction there.

Will you please check your side.
Thanks for your kind help

Hello Hamid,
We'd be glad to help with your refund request.
You have been charged 117.99 USD for the renewal of AVG Ultimate on August 23, 2019. Do you wish to cancel and get a refund for this charge?
Let us know your confirmation to proceed here.

Dear Priyanga
I herewith declare my confirmation to cancel my AVG Ultimate and refund it to my bank account.

Thanks for your kind and prompt action.

Best Regards

Hello Hamid,
We'd be glad to help with your refund request.
You have been charged 117.99 USD for the renewal of AVG Ultimate on August 23, 2019. Do you wish to cancel and get a refund for this charge?
Let us know your confirmation to proceed here.

I want to refund but can not find the email containing my avg number/license. what can I do?

Dear Priyanga
I herewith declare my confirmation to cancel my AVG Ultimate and refund it to my bank account.

Thanks for your kind and prompt action.

Best Regards

Hamid, we would like to inform you that the refund of your order was successfully completed on 15th Sep 2019. The refunded amount was returned to the payment method used to make your purchase.

If you have not received the refund within 7 business days after the above mentioned date, we recommend that you contact your bank directly and inquire about it.

Please feel free to contact us if you are unable to resolve the issue with your bank.

Dear Avinash

thanks for your prompt reply will contact them immediately.

Best Regards

Dear Avinash
Thanks for your last update. I checked my account and there was not any incoming transaction there.

Will you please check your side.
Thanks for your kind help

i have the same issue

Hamid, please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Did you contact your bank or card provider regarding this?

Hi Yanna,

Please explain your issue in a separate post in order to locate your account.