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Dorothy, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat or phone support. If required there's also a Sales Support section. Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… will see your topic & respond.
AVG Guru

5

Hi Dorothy, 
It is standart behavior that license is renewed about 30 days prior expiration.
Thanks

1

Email said my acct expired as of 1/8/15. How could it when I renewed online on Dec 14th and it cleared my bank? Please respond asap. dottiez1944@yahoo.com

2

Hi Dorothy, 
It is standart behavior that license is renewed about 30 days prior expiration.
Thanks

3

Dorothy, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat or phone support. If required there's also a Sales Support section. Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… will see your topic & respond.
AVG Guru