I never authorized renewal

Hello Donald, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We acknowledge your refund request. We are glad to help you.

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.

I never authorized a renewal, so how did you charge my account? I need to know how to cancel my subscription and renewal.

Hello Donald, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We acknowledge your refund request. We are glad to help you.

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.