Pippa,
We apologize for the difficulties. Is there any other Antivirus program like McAfee or AVG Antivirus program installed on your system? If so, please uninstall it and then we would request you to run the AVG remover tool to remove all the remnants of the failed installation.
Please reboot your device http://avgclick.me/rebootintosafemode in safe mode, click on this link to run Reset Access tool: http://files-download.avg.com/filedir/util/AVG_ResetAccess.exe and refer this article to uninstall http://avgclick.me/UninstallAVGAV your AVG program.
Pippa,
We apologize for the difficulties. Is there any other Antivirus program like McAfee or AVG Antivirus program installed on your system? If so, please uninstall it and then we would request you to run the AVG remover tool to remove all the remnants of the failed installation.
Please reboot your device http://avgclick.me/rebootintosafemode in safe mode, click on this link to run Reset Access tool: http://files-download.avg.com/filedir/util/AVG_ResetAccess.exe and refer this article to uninstall http://avgclick.me/UninstallAVGAV your AVG program.
I paid for AVG unlimited and it won't download it says error code 0xe001f921. I tried uninstalling and it won't even let me do that so I can reinstall it any other suggestions please help it's for my laptop
Then kindly remove the AVG folders manually as suggested below. Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3. %appdata% - Remove all the AVG folders.
4. %programdata% - Open the AVG folder and remove the old files. Please go to c: drive-> program files and delete the AVG files.
Reboot your device in normal mode and proceed with the installation using this link: http://www.avg.com/us-en/download.
Let us know if you face any difficulties, thank you!