I paid for the subscription but get no service

Hello Brenda,
We're sorry to hear that you're facing this issue, we regret the inconvenience caused.
We will certainly look into it and help you.
From your post, we realize that you're getting an user interface fails to load error message in AVG TuneUp program.
We request you to uninstall if any other conflicting cleaner application installed on your computer, and follow the steps mentioned in the below article and check the status.
Troubleshooting when AVG AntiVirus or AVG TuneUp fails to load
If you face any technical difficulties or need more assistance, please let us know, we will help you with the additional support.
Thank you.

Every time I use the program to scan broken registry it comes back to me with the message "Oh this is embarassing"   I do not want anything but the program I paid for to work! Who is going to fix it immediately!!!

Hello Brenda,
We're sorry to hear that you're facing this issue, we regret the inconvenience caused.
We will certainly look into it and help you.
From your post, we realize that you're getting an user interface fails to load error message in AVG TuneUp program.
We request you to uninstall if any other conflicting cleaner application installed on your computer, and follow the steps mentioned in the below article and check the status.
Troubleshooting when AVG AntiVirus or AVG TuneUp fails to load
If you face any technical difficulties or need more assistance, please let us know, we will help you with the additional support.
Thank you.