I payed to have full protection and service you garanti me that nomore askings to pay more

AVG Subscription
4

Hi Magdalena, 

This isn't the experience we want you to have. We'd like to look into this & help you.
Initially, we're sorry to know about your loss. 
As it isn't recommended to share the product details over this public post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.

1

I was on the chat with AVG assistant caus I don’t want have anymore pop ups ans askings to pay more.
So I ask full price to be ok
Now I made a securetyscan and I have to pay again for removing programs…
Here you have my order
I payed last year on an other visa card but that one is no more in use becaus my husband died
I payed 3 times to be ok but stil you ask me to pay for clean up mu pc.
Can you cheque pleaseeeeeeeeeeeeeee my account and give me a good advice
It can not be correct what you are doing

(Email address removed)
Peters Magdalena

(Order confirmation email removed)

2

Hi Magdalena, 

This isn't the experience we want you to have. We'd like to look into this & help you.
Initially, we're sorry to know about your loss. 
As it isn't recommended to share the product details over this public post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.

3

Hello Mary, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. 
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.