I pI paid for one Year and after one month they say I should pay again

Hello Maryse,

We will help you in this.
Seems like you have not activated your paid subscription in your PC.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.

I paid on July 2nd 2020 for one year : no pb with the credit card. Tha amount of 34.99 euros was withdrawn from my bank account
But you keep saying that I should pay again
The telephone number which is written on the computer screen is not available

Hello Maryse,

We will help you in this.
Seems like you have not activated your paid subscription in your PC.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.