I purchased AVG but it says I have no account

Hello Thomas,
We are sorry to know that. We see from this email address that you do not have any active AVG subscription. To assist you better, could you please check if you have purchased AVG program with a different email address?
Thank you

I paid for AVG but it says I have no account

Hello Thomas,
We are sorry to know that. We see from this email address that you do not have any active AVG subscription. To assist you better, could you please check if you have purchased AVG program with a different email address?
Thank you