I purchased Pro on 9/4/15 but it doesn't seem to be there. I paid on line and the amount of $29.90

AVG Protection
3

Hello Mary
Thanks for your feedback here

Your case will be reviewed and you will get the answer here

Depending on what exactly edition of AVG you purchased, then the activation is different (AVG Protection PRO or AVG Performance PRO)
This can help you decide your question
https://support.avg.com/SupportArticleView?l=en_US&urlName=You-purchased-AVG-but-your-AVG-PRO-features-are-about-to-expire&q=+Pro
Thanks

1

I don't seem to have Pro that was purchased on 9/4/15 for a discount of $29.90 for one year. My email is bish130@att.net. Please check to see what has happend. On the messages there are 22 items, a few concern me: system drive hasn't been checked for 3 months. Charmoyia isn't working properly. Thank you for checking to see what has happend. the number listed on my account for the payment is: IDJ222225J2WBJ.
Mary Bishop

2

Hello Mary
Thanks for your feedback here

Your case will be reviewed and you will get the answer here

Depending on what exactly edition of AVG you purchased, then the activation is different (AVG Protection PRO or AVG Performance PRO)
This can help you decide your question
https://support.avg.com/SupportArticleView?l=en_US&urlName=You-purchased-AVG-but-your-AVG-PRO-features-are-about-to-expire&q=+Pro
Thanks