I purchased the advanced AVG last week

AVG Protection
3

Hello Meridith,
You have purchased AVG TuneUp - Unlimited, expires on 5/10/2019 (this is not a protection/security application).
You can follow the instruction to download/install/activate AVG TuneUp - Unlimited on your computer.
If the issue still persists, then please share a screenshot of the error message to assist you further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

2

Hello Meridith,
You have purchased AVG TuneUp - Unlimited, expires on 5/10/2019 (this is not a protection/security application).
You can follow the instruction to download/install/activate AVG TuneUp - Unlimited on your computer.
If the issue still persists, then please share a screenshot of the error message to assist you further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

1

I purchased the AVG plan a week or so ago, and I have not been able to set it. Apparently Microsoft has a security set on the computer, and I have not been able to proceed with the AVG. How do I get rid of Microsoft, and only have AVG.