Hello Carol,
Thank you for contacting us. May we know whether the expiry notice you see is on Protection component or the performance component of AVG Zen? If it is on Protection component, it is because you did not subscribe to AVG Protection. You paid for AVG Performance multi device. Please note that AVG Protection and AVG performance are different products. Please, feel free to let us know if you require any further assistance. Thank you.
Hello Carol,
Thank you for contacting us. May we know whether the expiry notice you see is on Protection component or the performance component of AVG Zen? If it is on Protection component, it is because you did not subscribe to AVG Protection. You paid for AVG Performance multi device. Please note that AVG Protection and AVG performance are different products. Please, feel free to let us know if you require any further assistance. Thank you.
How do I know if this was downloaded. It still keeps saying buy Pro now to con. full performance. I did buy it. Why is it saying this?