I purchased Ultimate and install but says need to upgrade to pro

I purchased Ultimate and installed but it says I have to upgrade to Pro for Antivirus and PC Tuneup expires in 20 days, Why?

Hello Sunny,
We are sorry to know that. It seems that you have not activated the AVG Ultimate installed. We suggest you to click on this link to activate the product http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate. Please let us know the status…
Thank you.