I reinstalled microsoft now I've lost protection. May you please assist

Hello Thuso, 

We will help you to install and activate AVG subscription. 
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.

I bought one of your products. I don't remember the product… I lost protection after I reinstalled Microsoft . May you please help me.

hi, my name is Johnson.  I recently made the subscriptions.  I understand the subscriptions can be extended to 10 devices for free and to five family members.

I am not good in computer and would like to seek your advice on how that  could be done to my wife and daughter who have a three potable phones. 

Would be grateful for your expert advice.

Hello Thuso, 

We will help you to install and activate AVG subscription. 
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.

Hello Johnson, 

We will check and help you to clarify it. 
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you.