Hello Paula,
We apologize for the inconvenience. I would suggest you remove the existing AVG from your computer using our AVG remover tool in the link http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIkTNTpUtk%2F4x%2FnDGBmJDTWD6wKRU6ry3NgywCapQO72C and reinstall the AVG using the link.http://avgread.me/1DXPL5z
Please feel free to contact us for further assistance.
Thank you.
I renewed my AVG protection on October 10, 2015 and paid $89.99 CAD via PayPal. I downloaded and ins
I paid for my AVG renewal on October 10th, 2015 and paid $89.99 CAD for a 2 year subscription via PayPal. License No.IMK6L-YLBXK=JXV7E-A6QQ6-J4YPH-FCCMK. I downloaded and installed as per your instructions, but kept getting messages that my protection was expiring. I have writtenj you about this before, but now I get the message that I have no protection. This is getting ridiculous and I am thinking that I should get my money back and go with a different Anti Virus program.
Hello Paula,
We apologize for the inconvenience. I would suggest you remove the existing AVG from your computer using our AVG remover tool in the link http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIkTNTpUtk%2F4x%2FnDGBmJDTWD6wKRU6ry3NgywCapQO72C and reinstall the AVG using the link.http://avgread.me/1DXPL5z
Please feel free to contact us for further assistance.
Thank you.