I took out a 60 trial of VPN, it slowed my internet speed from 500 to 16

AVG VPN
3

Hi Neil,

I regret for the experience with AVG Secure VPN.

You may sometimes experience a slower internet connection when using AVG Secure VPN. This is because VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.

I suggest you to try connecting to different optimal location in AVG Secure VPN and check if you experience the same.

To change location, follow the steps below.

1. Double-click the AVG Secure VPN icon on your desktop to open the application.
2. Click Change location to select a server location.

Please write in this post if you wish to cancel the auto-renewal for the subscription.

1

Please cancel my subscription as i have given my debit card details. Could i have some reasurance that i wont be charged that in my experience, and on my computer, is completely useless and undesired?

Thanks
Neil

2

Hi Neil,

I regret for the experience with AVG Secure VPN.

You may sometimes experience a slower internet connection when using AVG Secure VPN. This is because VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.

I suggest you to try connecting to different optimal location in AVG Secure VPN and check if you experience the same.

To change location, follow the steps below.

1. Double-click the AVG Secure VPN icon on your desktop to open the application.
2. Click Change location to select a server location.

Please write in this post if you wish to cancel the auto-renewal for the subscription.