Hello Berna,
I understand that you are unable to complete the AVG Scan and it is stuck at 10% scanning your E drive. Please let me know if this E drive is your external drive or normal internal drive of your computer. If this is external drive, please unplug this external drive and check if the scan continues. If it is internal drive, please stop this scan, restart your computer and then initiate a new scan again.
If you face any difficulties, please us the screenshot http://avgclick.me/getscreenshot of the file at which the scan gets stuck. We will check the same and assist you further.
Hello Berna,
I understand that you are unable to complete the AVG Scan and it is stuck at 10% scanning your E drive. Please let me know if this E drive is your external drive or normal internal drive of your computer. If this is external drive, please unplug this external drive and check if the scan continues. If it is internal drive, please stop this scan, restart your computer and then initiate a new scan again.
If you face any difficulties, please us the screenshot http://avgclick.me/getscreenshot of the file at which the scan gets stuck. We will check the same and assist you further.
I tried to scan my whole pc but it is stuck on 10% scanning my E-drive. I waited for an hour already. How can I go on now?
Thank you for the information, Berna.
We request you to restart your PC in safe mode as suggested here: http://support.avg.com/SupportArticleView?urlname=How-to-reboot-your-computer-into-Safe-Mode and uninstall AVG products .
Refer this article:
http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to uninstall AVG products using AVG clear and remover tool.
After restart, check if the issue persists. Our mobile team will get back to you via email with the steps to follow on Wacom Tablet.
We are here if you need any further help.
I am not able at all to make any screenshot. It’s just two black screens where I’m staring at.