I try to renew my subscription, but now I have another one

AVG Subscription
1

Hello. When I tried to paid for my past due subscription I got a new one subscription (AVG Internet Security) and my "old" subscription still appears as unpaid. I tried to get in contact with the support team, but everything leads me to FAQs

3

Hello Victor,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

2

Hello Victor,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.