I upgraded my subscription with 45%OFF and it wasn't apply

Hello Olga,
Thank you for reaching AVG Support Community.
We could not find the active AVG subscriptions or recent orders on the account that you used for the AVG community.
We would request you to contact our concerned AVG Sales team, they would be glad to clarify your queries regarding the offers and renewed price.
https://support.avg.com/support_sales?l=en
Thanks for your understanding.

I upgraded my subscription with 45%OFF and it wasn't applied...how do I suppose to get my 45% difference money???

Hello Olga,
Thank you for reaching AVG Support Community.
We could not find the active AVG subscriptions or recent orders on the account that you used for the AVG community.
We would request you to contact our concerned AVG Sales team, they would be glad to clarify your queries regarding the offers and renewed price.
https://support.avg.com/support_sales?l=en
Thanks for your understanding.