I’ve already paid

AVG Protection
4

Hi John,

We will help you in this.
You are correct about your validity for your subscription.
Check if you have activated your paid subscription in your device using this article : https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security
Let us know if you have not, we will help you with the activation.

1

I paid for the 1 computer protection deal. When I do a scan, at the end of the scan I am given the option to resolve. When I click resolve I am then asked what plan I would like to buy. I have already bought my plan and have already done full scans and resolved with no problems. Just today it started this. My plan is paid for until January 2022 as I only bought at the start of this week. Any thoughts?

2

Okay so it says I'm subscribed now, thank you!

3

Hi John,

We will help you in this.
You are correct about your validity for your subscription.
Check if you have activated your paid subscription in your device using this article : https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security
Let us know if you have not, we will help you with the activation.