I’ve tried to add it to my cell. It says I will be charged! I already paid?

AVG Subscription
3

Hello Gail,
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

1

My account 
im trying to add my cell and you are saying I will be charged for that but I have paid already for 10 devices so what’s going on?

2

Hello Gail,
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.