I want a refund as soon as possible

I want a refund as soon as possible. I remember the e-mail I used when I purchased, but I remember not having AVG e-mail. I don't think so. I have a license number and a subscription key, so can I get a refund with it?

Hi, 은빈 이.

We will help you with the necessary information.

You have already submitted a ticket to our refund team and will be receiving an e-mail from them within 2-3 business days. Your patience is highly appreciated.

If you would like to proceed now, revert to the e-mail which we just sent to you.

Thank you.