Hello Liis,
We're sorry to hear this. Please access the C:\ drive and access all Program data, Program files x86 and Program Files folders and delete only the AVG folder from it.
You can also find AVG Web TuneUp folder in it, please delete that too.
Once that is done, please get into control panel uninstall program window and try to uninstall AVG Web Tuneup which will show the prompt to remove it from the list.
Please feel free to contact us if you need any assistance.
I did as said, but there are still a lot of files on my computer.
What do I do with them?
Thanks.
Hello!
I have uninstalled AVG Free AntiVirus, AVG Web TuneUp and AVG Secure Search, but somehow all of them are still running. I downloaded AVG Remover to uninstall Web TuneUp but it doesn't want to be uninstalled. I have tried several times. Please help me to stop AVG from running and help me get AVG out of my Laptop.
Thanks.
I did as said again, there is still one file that can't be deleted.
Thanks.
Hi,
It doesn't let me delete it, says it's open in other program.
Thank you for trying that. In this case, we request you to provide us with the log files of AVG for which we have sent the email instructions.
If the email is not present in the inbox, please check it on the spam and junk folders once.
I tried doing that it gives me all kind of errors and things. One of them is this:
I did as said, but there are still a lot of files on my computer.
What do I do with them?
Thanks.